Privacy Policy
This Privacy Policy describes how Link Salone, operated byRoarByte Technology Solutions, collects, uses, stores, and shares your personal information. We serve users inSierra Leone, West Africaand comply with applicable data protection laws.
Contents
For Sierra Leone Users
This policy respects the Sierra Leone Data Protection Act 2022. Your data is protected under local law.
1. Definitions and Legal Framework
"Data": Collectively all information that you submit to us via our Services. This definition incorporates, where applicable, the definitions provided in applicable Data Protection Laws.
"Data Protection Laws": Any applicable law relating to the processing of personal Data, including:
- Sierra Leone Data Protection Act 2022 - The primary law protecting your data in Sierra Leone
- ECOWAS Supplementary Act on Personal Data Protection - Regional framework for West Africa
- EU General Data Protection Regulation (GDPR) - For European users
- Virginia Consumer Data Protection Act (VCDPA) - For Virginia, US users
- California Consumer Privacy Act (CCPA/CPRA) - For California users
"User" or "You": Any third party that accesses the Services.
"Company", "We", "Us", or "Our": RoarByte Technology Solutions, operating as Link Salone.
2. Scope of this Privacy Policy
This Privacy Policy applies only to the actions of Users with respect to our Services. It does not extend to any websites that can be accessed from our Services including, but not limited to, any links we may provide to social media websites or third-party services. For purposes of the applicable Data Protection Laws, the Company is the "data controller." This means that we determine the purposes for which, and the manner in which, your Data is processed.
3. What Information We Collect
3.1 Personal Information You Provide to Us
You may provide us with information about yourself when you fill in forms on our website, register for an account, subscribe to a service, post material, or contact us. This includes:
- Identity Data: Name, username or similar identifier.
- Contact Data: Email address, phone number (including Sierra Leone mobile numbers), and physical address.
- Financial Data: Payment information including mobile money details (Orange Money, AfriMoney), card details, or bank account information (processed securely by our third-party payment processors).
- Profile Data: Your username and password, interests, preferences, and feedback.
3.2 Business Information You Provide to Us
When you register a business, list products or services, or conduct commercial activities on Link Salone, we collect business-related information. This includes:
- Business Profile Data: Business name, business registration number, tax identification number (TIN), business type, industry category, and year established.
- Business Contact Data: Business address, business phone numbers, business email addresses, website URLs, and social media handles.
- Business Representative Data: Names and contact information of business owners, managers, or authorized representatives.
- Business Description: Information about your products, services, pricing, operating hours, and service areas within Sierra Leone.
- Business Media: Business logos, product images, promotional videos, and other marketing materials you upload.
- Business Documents: Business licenses, permits, or certifications you choose to upload for verification purposes.
- Transaction Data: Records of business transactions, customer interactions, sales history, and invoices generated through our platform.
- Employee/Staff Data: If you add staff members to manage your business account, we collect their names, roles, and contact information as provided by you.
- Banking & Payment Details: Business bank account details, mobile money merchant numbers, or other payment collection information for receiving funds.
Note for Sierra Leone Businesses: We collect business information to help you establish credibility, verify your business authenticity, and connect you with customers across Sierra Leone. You control what business information is publicly visible.
3.3 Information We Collect Automatically
When you access our Services, we may automatically collect information about your device and usage patterns. This includes:
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Network Information: Mobile network operator (Orange, Africell, Sierratel), connection type.
- Usage Data: Information about how you use our website, products, and services, including page views, clickstream data, features you access most frequently, and the dates and times of your visits.
- Business Analytics: Information about how customers interact with your business listing, including profile views, inquiry counts, and customer engagement metrics.
- Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies. We may partner with analytics providers like Google Analytics and Microsoft Clarity to understand how users interact with our website.
3.4 Information from Third Parties
We may receive information about you or your business from third parties, including:
- Business Partners: Referral partners, advertising networks, and business directories.
- Payment Processors: Mobile money services (Orange Money, AfriMoney) and financial institutions for transaction verification.
- Verification Services: Third-party services that help us verify business information and credentials.
- Analytics Providers: As detailed above, we receive aggregated analytics about platform usage.
- Social Media Platforms: When you choose to connect your business social media accounts.
📋 Summary of Business Data We Collect
We only collect business information that is necessary for providing our services. You can update or remove business information through your account settings.
4. How We Use Your Information
- To Provide and Manage Services: To register you as a new user, to process and deliver your orders or subscriptions, and to manage our relationship with you.
- To Process Payments: To handle mobile money transactions (Orange Money, AfriMoney) and other payment methods securely.
- To Improve Our Services: To administer and protect our business and our Services (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
- To Personalize User Experience: To understand how users interact with our Services and to tailor the content and offerings for Sierra Leonean users.
- To Communicate with You: To send you administrative information, such as updates to our terms, security alerts, and support messages. We may communicate via SMS for users with limited data access. With your consent, we may also send you marketing communications.
- For Legal and Security Purposes: To detect, prevent, and address fraud, security breaches, and other potentially prohibited or illegal activities. To comply with legal obligations including the Sierra Leone Data Protection Act 2022.
5. Legal Basis for Processing
We process your personal information in compliance with applicable laws. For users in Sierra Leone, we process data in accordance with the Sierra Leone Data Protection Act 2022. For users in other jurisdictions, we rely on the following legal bases:
- Performance of a Contract: Where we need to process your data to fulfill a contract with you (e.g., to provide you with software access).
- Legitimate Interests: Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests (e.g., for improving our services, fraud prevention).
- Consent: Where you have given us clear consent to process your data for a specific purpose (e.g., for marketing communications).
- Legal Obligation: Where we need to comply with a legal or regulatory obligation.
6. Sharing Your Information
We may share your personal information with the following categories of third parties:
- Service Providers: We may employ third party companies and individuals to facilitate our Services (e.g., hosting providers, email delivery services, mobile money processors, customer support).
- Payment Processors: Mobile money services (Orange Money, AfriMoney) and financial institutions to process your transactions.
- Analytics Partners: As detailed in Section 3, we share data with analytics providers like Google Analytics and Microsoft Clarity.
- Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities in Sierra Leone or other jurisdictions.
Opt-In Data: We do not share your mobile information (for SMS) with third parties or affiliates for marketing or promotional purposes.
7. Data Storage, Security, and Retention
Security: We implement appropriate technical and organizational security measures designed to protect your data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access in compliance with the Sierra Leone Data Protection Act 2022. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
International Transfer: Your information may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction. As RoarByte Technology Solutions operates in both the United States and Sierra Leone, your data may be processed in either country. When transferring data, we ensure appropriate safeguards are in place.
Retention: We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (including Sierra Leonean law).
8. Your Data Protection Rights
Sierra Leone Residents (Data Protection Act 2022)
- Right to be Informed: Know what data we collect and why
- Right of Access: Request confirmation of whether we process your data and access to that data
- Right to Rectification: Correct inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data under certain conditions
- Right to Object: Object to processing of your data for specific purposes
Virginia Residents (VCDPA)
- Confirm whether we are processing your personal data and access such data
- Correct inaccuracies in your personal data
- Delete personal data provided by or obtained about you
- Obtain a copy of your personal data in a portable format
- Opt out of targeted advertising, sale of personal data, or profiling
EEA/UK Residents
- Access your personal information
- Rectification of inaccurate information
- Erasure (Right to be Forgotten)
- Restrict processing
- Data portability
- Object to processing
California Residents (CCPA/CPRA)
- Know what personal information is collected, used, shared, or sold
- Delete personal information
- Opt-out of the sale or sharing of personal information
- Non-discrimination for exercising your CCPA rights
To exercise your rights: Please contact us at support@linksalone.com. We will respond to your request in accordance with applicable data protection laws. If you are in Sierra Leone, we will respond within the timeframe required by the Data Protection Act 2022.
10. Children's Privacy
Our Services are not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. In some cases, we may provide additional notice (such as adding a statement to our homepage or sending you an email notification). You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us:
Phone (US)
+1 571-471-6384Phone (Sierra Leone)
+232 75 088 079WhatsApp (Sierra Leone)
+232 75 088 079Mail (US)
RoarByte Technology Solutions
Attn: Data Protection Officer / Privacy
2515 John Eppes Road, Herndon VA 20171.
Mail (Sierra Leone)
RoarByte Technology Solutions
Attn: Data Protection Officer / Privacy
35 Hangha Road, Kenema Sierra Leone
13. International Users
Link Salone is primarily designed for users in Sierra Leone, West Africa. However, our services may be accessible from outside Sierra Leone. This section applies to users accessing our platform from international locations.
Data Controller and Representative
RoarByte Technology Solutions, with its primary place of business in Virginia, USA and operations in Sierra Leone, is the data controller responsible for your personal information. For users in the European Economic Area (EEA), UK, or Switzerland, we ensure compliance with applicable data protection laws through appropriate safeguards.
🇪🇺EEA & UK Users
If you are accessing Link Salone from the European Economic Area (EU countries, Iceland, Liechtenstein, Norway) or the United Kingdom:
- We process your data under the General Data Protection Regulation (GDPR)
- You have the rights outlined in Section 8 (EEA/UK Residents)
- Your data may be transferred outside the EEA/UK with appropriate safeguards in place
- For GDPR-related inquiries, contact our Data Protection Officer
🇺🇸United States Users
For users accessing Link Salone from the United States:
- Virginia residents are covered under the VCDPA (see Section 8)
- California residents are covered under the CCPA/CPRA (see Section 8)
- Other US states may have applicable privacy laws
- Our US office is located in Herndon, Virginia
🌍Other African Countries
For users accessing Link Salone from other African nations:
- The ECOWAS Supplementary Act on Personal Data Protection may apply
- Your data may be processed in Sierra Leone or the US
- We respect regional data protection frameworks
- Contact us for country-specific privacy concerns
🌏Rest of World
For users from all other countries:
- This Privacy Policy applies to all users globally
- Your data will be processed as described herein
- International data transfers may occur
- We comply with applicable local laws where we operate
International Data Transfers
As a platform operating in both Sierra Leone and the United States, your information may be transferred across international borders. When we transfer personal data from users in the European Economic Area, UK, Switzerland, or other regions with data transfer restrictions, we implement appropriate safeguards, including:
- Standard Contractual Clauses approved by the European Commission
- Data processing agreements with our service providers
- Privacy Shield Frameworks (where applicable)
- Binding Corporate Rules for internal data transfers
Important Note for International Users
While we strive to comply with international data protection laws, Link Salone is primarily tailored for the Sierra Leonean market. If you are accessing our services from outside Sierra Leone, please be aware that:
- Your data may be processed in Sierra Leone or the United States
- Data protection laws in these countries may differ from those in your home country
- We provide the same level of data protection to all users regardless of location
- For EU users, we have appointed a representative as required under Article 27 of the GDPR
Cross-Border Customer Support
International users can contact us through multiple channels:
Email:
support@linksalone.comUS Phone:
+1 571-471-6384SL Phone:
+232 75 088 079WhatsApp:
+232 75 088 079GDPR Representative: For users in the European Union and United Kingdom, if you wish to contact our designated representative pursuant to Article 27 of the GDPR, please email support@linksalone.com.
© 2026 Link Salone | RoarByte Technology Solutions•Serving Sierra Leone, West Africa
All rights reserved. | Sierra Leone Data Protection Act 2022 Compliant