Customers•3 min read

How to Report an Issue

Help keep the platform safe by reporting problems

Step-by-Step Guide

Determine what needs to be reported: inappropriate content, fake business, incorrect information, or policy violation.

💡 Tip:Only report genuine issues - false reports waste everyone's time

Look for the 'Report' button, usually found near the business listing, review, or content in question.

💡 Tip:The report button often looks like a flag icon ⚑ or three dots ⋮

Click the report button to open the reporting form.

💡 Tip:You may need to be logged in to report issues

Choose the category that best describes the issue from the dropdown menu.

💡 Tip:Be as accurate as possible - this helps our team process reports faster

Add specific information about the issue, including dates, screenshots, or other evidence if possible.

💡 Tip:The more details you provide, the easier it is for us to investigate

Review your report and click 'Submit' to send it to our team for review.

💡 Tip:Our team typically reviews reports within 24-48 hours

Our team reviews the report and takes appropriate action, which may include removing content, warning users, or suspending accounts.

You may receive a notification about the outcome, but we don't always share specific actions taken due to privacy reasons.

Your identity is kept confidential, but you need to be logged in to submit a report so we can follow up if needed.