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Troubleshooting3 min read

Why Isn't My Business Appearing in Search?

Learn why your business might not be showing up in search results and how to fix it.

Step-by-Step Guide

1

Check Your Business Approval Status

New businesses must be approved before they appear in search. Check your dashboard to see if your business is still pending approval.

💡 Tip:Approval typically takes 24-48 hours. You'll receive an email when approved.
2

Verify Your Business is Complete

Incomplete listings may not appear in search. Make sure you've filled out all required fields: name, category, location, phone, and description.

💡 Tip:Businesses with complete profiles are 3x more likely to appear in search results.
3

Check Your Business Category

If you selected the wrong category, customers searching in the correct category won't find you. Review and update your category if needed.

💡 Tip:Choose the most specific category that fits your business.
4

Wait for Indexing

After approval, it can take up to 24 hours for your business to be indexed and appear in search results.

💡 Tip:This is normal - give it time.
5

Contact Support

If your business still doesn't appear after 48 hours of approval, contact our support team for assistance.

💡 Tip:Have your business ID ready when contacting support.

Frequently Asked Questions

How long does approval take?

Most businesses are approved within 24-48 hours. You'll receive an email notification once your listing is live.

Why was my business rejected?

Common reasons include incomplete information, inappropriate content, or duplicate listings. Check your email for specific feedback.

Can I speed up the approval process?

Ensuring all information is complete and accurate helps. You can also verify your business to build trust.

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